Policies - The Young Ladies of Grace

As a client at Studio A Dance and Pilates and The Young Ladies of Grace Performing Arts Academy, we will abide by the following policy:

All students are required to dress in specific attire according to the class they are taking (see the Attire page for attire requirements).
No student will be permitted to participate in class if not dressed appropriately.

Clients will respect each other, parents, and instructors at all times.
Clients must have a positive attitude.
Clients are expected to build up others using kind and encouraging words.
A client will be asked to sit out/leave during class if there is misbehavior or disrespect. Parents will be notified, if possible.
Grounds for termination include drug and/or alcohol use, inappropriate social media involvement, bullying, and intentional disrespect toward another student, client, parent, or instructor.

Studio A and The Young Ladies of Grace reserve the right to accept or deny any prospective client. Clients/Parents must disclose if their child has an issue we need to be aware of, including physical limitations, medical issues, and/or mental/emotional needs. We will let you know if we are equipped to handle specific situations.
Studio A and The Young Ladies of Grace will not discuss client situations with anyone other than the involved client/student and parent.
No running or rough-housing in the studio or waiting room.
Clients are expected to clean up after themselves in the waiting room, studio, and bathroom.
Parents will remain in the waiting room during classes and may be invited into the studio occasionally for observation.
All clients must bring a water bottle to class. We will not supply water.
Studio A and The Young Ladies of Grace reserve the right to dismiss a client at any time, at our discretion, with a partial refund.

Clients/Parents will be notified at least one hour before a class cancellation.
Classes canceled due to weather or emergency situations will not be rescheduled or refunded.
We do not offer refunds or credits for missed classes or no-show situations; this applies to both group and private classes.

Tuition is to be paid at the beginning of each month for the unlimited plan. Payment options are listed on the Tuition tab.
A $25 late fee will be added to your account if tuition is not paid on time.
Payments made by credit card carry a 3% processing fee, applied by our card processor at the time of payment. This applies online, in the Parent Portal, and at the studio. Debit cards are not charged the fee.
Clients with unpaid tuition will not be able to participate in class.
In the event of a serious illness or injury, the remaining unattended class tuition will be promptly refunded with written documentation from your doctor.
Absolutely no refunds are given to clients leaving during the prepaid month.

A $50 Recital fee, per student, is due in March and will be refunded if a student is unable to attend the Recital.
The Young Ladies of Grace will choose appropriate Recital costumes and music.
Participating in the Recital & Winter Showcase is optional. Those participating must demonstrate preparedness during class time.
Recital/Winter Showcase tickets will need to be purchased by family and friends to attend the performance.
Parents are responsible for the cost of costumes.
Students missing 2 or more classes, 8 weeks prior to the Recital, will be unable to participate in the Recital. A medical emergency is the only exception.
Students must attend the Dress Rehearsal in order to participate in the Recital.

We strongly encourage open communication. Please schedule a time for in-person conversations if an issue arises.

Studio Manager: Janine, direct line 585-350-8297.